Revenue Cycle Manager

To apply, please send your resume, cover letter including your salary requirements and earliest start date to:  Christina Palazzo

Company Background

Xenicus is a management consulting company with over 15 years of experience in healthcare, practice and hospital management services and revenue cycle management. Located in beautiful McCall, Idaho, Xenicus has customers across the country ranging in size from single doctor medical practices to critical access hospitals. Xenicus has been growing steadily since its inception and is looking to expand its exceptional revenue cycle team!

Role Summary:

The Revenue Cycle Manager reports directly to the CEO and will provide our healthcare clients with high-level revenue cycle management services. This position will embed themselves with a select group of clients to understand their business, diagnose their revenue cycle challenges, develop and implement improvement plans, and monitor the results. To achieve this, they will work closely with all client staff (ex: billers, coders, physicians, owners, front and back office staff, department managers, etc.), any outsourced staff (ex: billing vendors), and Xenicus employees to optimize:

  • Billing and collections processes
  • Coding and reimbursement
  • Operational processes
  • Cash flow
  • The overall financial health of our clients

Depending on the client, this role may also serve as the content expert for our clients in the areas of insurance billing, procedure coding, insurance contracting and provider credentialing.

Role Responsibilities:

  • Continually analyze client’s revenue cycle processes and procedures to identify areas for improvement
  • Develop detailed improvement plans to address areas of improvement
  • Manage the billing and collections activity of our clients’ practices
  • Manage, develop and mentor the billing staff and/or outsourced billing vendors of our clients
  • Manage internal Xenicus staff providing managed services to our clients
  • Deliver periodic reports, metrics, dashboards on the health of the client’s practice
  • Perform chart audits and provide consulting services to optimize coding processes while minimizing payer audit risk
  • Document new Revenue Management policies and procedures
  • Working with the CEO, develop business plans and infrastructure to enter into new business lines including:
    • Fully outsourced billing & collections services
    • Charge coding services
    • Insurance Contracting
    • Payer Credentialing
  • • 20-50% Travel required

Required Skills, Knowledge & Abilities:

  • Proven leadership abilities and comprehensive knowledge of healthcare information systems
  • Exhibit the highest values of excellence, integrity and innovation
  • Excellent leadership, management, analytical, problem solving and technical skills
  • Strong interpersonal skills (customer communications and presentations)
  • Strong knowledge of project management, process improvement and change management disciplines
  • Ability to multi-task and prioritize work
  • Demonstrated skills in strategic and critical thinking, negotiation and relationship building
  • Customer focused, service oriented
  • Proven management skills with a track record of mentoring and developing staff
  • MS Office Tools (Word, Excel, Project, PowerPoint, Visio, Teams)

Basic Qualifications

  • Bachelor’s degree required
  • At least 5 years of leadership experience in patient billing in a large health system, facility practice or multi-specialty group
  • Experience in implementing, optimizing and managing practice management systems and electronic health records
  • Excellent oral and written communication and interpersonal skills with a customer-service focus
  • Demonstrated ability in developing new workflows and transforming organizational culture
  • Proven experience in using analytical tools and applications

Preferred Qualifications

  • MBA and professional certifications
  • Experience working with different types of EMR systems
  • Experience working in Athenahealth a big plus
  • Experience in Provider Credentialing
  • Experience in Procedure Coding


This is an outstanding opportunity for a highly motivated professional to assume a pivotal role in the evolution of a fast-growing organization. Xenicus is prepared to offer a very attractive compensation package, including a competitive base salary and benefit plan. Significant upside potential exists for long-term successful team members.